I wish to report a toby that requires repair or replacement

Council is responsible for toby repairs or replacements on Council maintained roads and berms. However, Council will not undertake repairs on private property or on a private road unless the toby is located at the Council road frontage, then Council will attend and repair as necessary.

For further information please contact the Customer Service Team on 06 366 0999 or email us at enquiries@horowhenua.govt.nz

Private Property or Private Roads

The owner/s are responsible for all maintenance and must arrange for a plumber to undertake repairs. Council can arrange the Council Contractor to attend if requested by an owner, however all costs will be forwarded to the owner/s. Owners must attend to the repair as soon as possible to avoid water wastage. If repairs are not undertaken by the owner in a timely manner Council will conduct repairs and forward an invoice for all costs to prevent any further water wastage.

For further information please contact the Customer Service Team on 06 366 0999 or email us at enquiries@horowhenua.govt.nz

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