How do arrange a final meter read or change the ownership?

To request a final meter read, please contact council's Customer Services Team on 06 366 0999. Final meter reads should be requested at least 5 working days before the vacate date.

There is a fee for the final metre read, please refer to the water fees and charges section of our website for more information.

When the property changes ownership, council will record the new owner as the customer and will address any future correspondence to the new owner from then on.