Rates Payment Support

We appreciate that the impact of COVID-19 has been considerable to many households and businesses.

If you're under financial pressure and experiencing financial distress because of COVID-19, visit the Unite against COVID-19 website.

If you think you may struggle to pay your rates, there are a bunch of ways we can help.

Rates Payment Support

If you think you may struggle to meet your next rates payment, please reach out to us. We're more than happy to set up a payment plan that works for you and helps avoid penalties.

There are several ways we can help you manage your rates payments, such as spreading your payments into affordable amounts to be paid over the year by direct debit.

Please email rates@horowhenua.govt.nz or phone 06 366 0999.

Rates Rebates

The Rates Rebates Scheme provides a rebate of up to $700 for low-income earners who are paying rates for the home they were living in on 1 July 2022.

Rebates will be calculated based on your income, the number of dependents living with you and the total amount of rates for the rating year 1 July 2022 to 30 June 2023, including Horowhenua District Council and Horizon’s Regional Council.

To apply, you'll need accurate information about your income (and that of any spouse/partner and/or joint home owner who lives with you) for the tax year ended 31 March 2022. 

Visit our Apply for a Rates Rebate page to apply.